Return & Satisfaction Policy

Our Satisfaction Guarantee

We stand behind every McCabe Family Sauces product. If you are not satisfied with your order, contact us within 14 days of delivery. We will review the concern and work with you to make it right.

Returns and Exchanges

Because our sauces, salsas, rubs, and seasonings are consumable food products, we do not accept physical returns or exchanges. Please do not mail food products back to us unless we specifically ask you to do so.

Damaged, Incorrect, or Unsatisfactory Orders

If an item arrives damaged, leaks in transit, is incorrect, or otherwise does not meet your expectations, email us within 14 days of delivery at admin@mccabefamilysauces.com.

Please include your name, order number, a description of the problem, and photographs when the item is damaged or incorrect. Keep the product and packaging until we have reviewed the issue.

How We Make It Right

Depending on the circumstances, we may offer a replacement, store credit, or a refund to the original payment method. Approved refunds are limited to the affected item and any applicable tax. Original shipping charges are not refundable unless the order was damaged, incorrect, or the problem was caused by us.

Refund processing times vary by bank or payment provider after we issue the refund.

Contact Us

Questions about an order or this policy may be sent to admin@mccabefamilysauces.com.